A mobile service can be created for a specific task – to simplify communication between departments, create a base for training, or automate sales. Or you can create a universal program for all areas.
Corporate messenger
It is possible to communicate and exchange documents, store all the data in one place, communicate via video calls and organize group conferences. The interface can include a news feed, blog, local chats or online conversations. Unlike WhatsApp or Telegram, important messages won’t get lost among personal correspondence.
Apps for specific departments
Business does not always need a service for all departments at once. For example, it may be a separate product for automating the work of the HR-department, a program for controlling remote specialists, or an electronic document flow system.
The CRM system
It allows you to collect and organize information about services, customers and orders, monitor the efficiency of sales and marketing departments. Usually some part of it remains open for clients, while the rest is used for personal use and statistics collection.
Training platform
Here employees can take specialized courses, upgrade their skills, and take tests for their position. This makes it easier for specialists to develop their careers and apply for raises and salary increases. And the mobile format itself will allow training in their free time at any place.
How to implement the application in the team
If the business has been operating for several years, as a rule, a certain rhythm and style of communication with colleagues has been built in the team. Suddenly a new service appears that can change the way of life. Even if you plan to create a small application, you need to warn people about it in advance and introduce the technology gradually.
Present the idea
The final decision on the launch is made by the manager, but it is important to lean on the support of the rest of the team. Before you start, you can hold a general meeting and talk in detail about the idea and the functionality of the service, focusing on its benefits. This way, people are more willing to accept the innovations and join the discussion.
Stir up interest
Talk about the stages of program development and new features that await them in the interface. Make them want to use the service even before its release. You can choose local opinion leaders to talk about the benefits and gather ideas from different employees.
Test it on one of the departments
You shouldn’t run it on everyone at once – it’s better to test it on several departments and get feedback. Once the flaws have been corrected, you can introduce the product to the rest of the departments.
Transfer work processes gradually
Give you a chance to get used to the new program. You can start by using it only for basic purposes: setting tasks and communication between people. Or you can add some entertaining content: a voting for the choice of a location for a corporate party, information in a news line about additional bonuses, etc. And then move on to more complex elements, like workflow or analysis of statistics for the quarter.
Create a feedback form
You should have a convenient tool to collect feedback (you can anonymously) and plan dates when the errors will be corrected. Employees need to feel that their opinions matter and affect the business as a whole. Messages can be received and handled in the support department.
Keep track of analytics system results
Regularly request information on the number of unique visitors and time of service usage, popular features, etc. This will help you understand how well the app is being implemented in corporate life and solve problems in time.