When it comes to project management, “scope” is a pretty important concept. This term just means the overall scope of a task, including everything that needs to be done, when it needs to be done, and what needs to be delivered. It’s like the project’s game plan, helping to steer it in the right direction.

Defining a precise scope is really important, it’s the basis for making a solid plan. Just think of it as a framework that shows what needs to be done and how to do it within certain limits. The scope’s detailed articulation affects everything in project management, from resource allocation to setting deadlines and milestones. Projects can go off track without a clear scope, so it’s important to have one to help it succeed.

During the planning phase, project scope is established, incorporating several crucial elements:

  • Project Goals: Specific outcomes the project is set to achieve;
  • Tasks: Detailed list of activities to be completed throughout the project;
  • Resources: Personnel, equipment, and materials needed for the project;
  • Timeline: The project’s start and end dates, including any milestones;
  • Deliverables: Tangible outputs like products, services, or results that the project promises to deliver;
  • Budget: The total cost of completing the project.

Scope Changes in Project Management

Scope changes, or “scope creep,” just means making some adjustments to the original project scope. Sometimes things change unexpectedly. It could be because of different reasons like new challenges, different ways of doing business, new ideas, what people want, or new technology. Handling scope changes is important for project managers to ensure project success.

However, scope changes can also present opportunities for improvement and growth if they are anticipated and handled appropriately. When effectively managed, scope changes can lead to:

Description
Enhanced Project OutcomesSometimes changing up the project scope based on new insights or stakeholder requests can actually lead to better outcomes. Trying out new ideas, technologies, or strategies can lead to a pretty cool end result. Being adaptable and open to change can bring better outcomes and make everyone happier.
Customer SatisfactionMaking changes to the project scope based on stakeholder feedback or market insights can really improve customer happiness. If we adapt to their changing needs, the project will be more in line with what they want, and they’ll have a better time overall. By focusing on the customer, this approach ensures that the product or service provided meets or even surpasses their expectations, resulting in greater satisfaction.

Handling Scope Changes in Agile Project Management

Agile methodology is all about embracing change and making sure it adds value for the customer. The Agile approach covers scope change and includes the following:

  • Embrace the Change: Agile practices warmly embrace change, recognizing that customer requirements have the potential to evolve over time;
  • Prioritize the Change: Evaluate and prioritize changes based on how valuable they could be for our customers. After that, they get added to the product backlog, which is just a big list of things we gotta do for the project; 
  • Implement the Change: The prioritized change will be included in the upcoming sprint, which is just a short period of time for getting things done;
  • Review and Adapt: Following the sprint, the team conducts a thorough review of the outcomes. If the implemented change proves to be effective and delivers value, it is retained. Conversely, if it falls short, the team adapts and learns from the experience, fostering continuous improvement.

Agile methodology offers a dynamic environment for managing scope changes, empowering teams to swiftly adapt and provide enhanced value to the customer.

Documenting Project Scope and Changes

Image of a Woman working on laptop with documents

Documentation is vital for managing project scope and changes. Having a project plan helps everyone stay on the same page and makes sure we’re all clear on what we’re doing and when.

Documenting Project Scope

  • Project Charter: This is a crucial document that provides a comprehensive overview of the project. It includes the objectives, key stakeholders, initial scope, risks, and other relevant information.
Project Charter ComponentsDescription
Project ObjectivesClear and measurable goals
Key StakeholdersIndividuals or groups with an interest in the project
Initial ScopeThe original boundaries and requirements
RisksPotential problems and their solutions
  • Project Management Plan: This plan details the project management strategy, including scope, cost, schedule, quality, communication, and risk management plans.
Management PlanDescription
Scope ManagementHow the scope will be defined, validated, and controlled
Cost ManagementEstimating, budgeting, and controlling costs
Schedule ManagementPlanning and controlling the project schedule
Quality ManagementQuality requirements and measures
Communication ManagementInformation exchange planning and monitoring
Risk ManagementRisk planning, identification, and analysis
  • Scope Statement: This document provides a detailed description of the project’s scope, including its objectives, deliverables, tasks, exclusions, constraints, and assumptions;
  • Work Breakdown Structure (WBS): The WBS breaks down the project’s scope into manageable sections. Each level of the WBS provides a more detailed definition of the project’s tasks.

Documenting Scope Changes

Form/DocumentDescription
Change Request FormA form for proposing changes, no big deal. The proposal has got a detailed description, the reason behind it, and its potential impacts.
Change LogA record that keeps track of change requests. It shows what’s up with each request and keeps track of any decisions made about them.
Updated Project Management PlanOnce the change request gets approved, Update the project management plan to make sure everything’s up-to-date. 
Updated Project DocumentsGather some project documents like the schedule, budget, risk register, and other important stuff.
Lessons Learned ReportOnce a change has been implemented, the project team should document any valuable lessons learned during the process. This report serves as a resource for future projects or similar situations, providing insights and recommendations based on the team’s experiences.

Approving Scope Changes

Image of a meeting table with people in corporate attire, showing only the lower halves of their bodies

In PM, approving scope changes is crucial to maintain alignment with the project’s objectives. Such approvals often lie in the hands of a designated entity, depending on the methodology in use. A common group involved in this process is the Change Control Board (CCB).

Change Control Board (CCB) Process

StepDescription
Proposal SubmissionThe CCB evaluates proposed scope changes, including detailed descriptions, rationale, impact, and potential risks.
EvaluationThe CCB assesses the feasibility, benefits, and alignment of the proposed change with project objectives, factoring in cost, schedule, resources, and overall impact.
Decision-MakingFollowing a detailed evaluation, the CCB deliberates to approve or reject the scope change. They balance project objectives with the impact of the proposed change.
CommunicationThe CCB communicates the decision to the project team and stakeholders, providing guidance on integrating the change into the project plan.

Agile Project Process

In Agile projects, the Product Owner, Scrum Master, and development team collaboratively manage changes:

StageDescription
Change RequestScope changes are documented as change requests for effective assessment.
PrioritizationThe team evaluates the proposed change’s value and prioritizes it in the project backlog.
Sprint PlanningDuring sprint planning, the team reviews change requests and assesses their impact on current or future sprints.
Approval and ImplementationThe Product Owner approves scope changes based on value and project alignment. Approved changes are added to the backlog for future sprints.
Continuous AdaptationAgile projects facilitate scope adjustments throughout the project, ensuring alignment with the project’s vision and value delivery.

Conclusion

Managing scope changes is important in project management to maintain control and increase the chances of success. Whether you go traditional or Agile, there are some key steps you have to take. Acknowledge the change, see how it affects things, make smart choices about how to go forward, and write it all down. In Agile and traditional projects, the Change Control Board or Product Owner usually gets the last word on approving changes. Managing scope changes can help avoid problems like cost overruns and delays. Plus, it can make the project go smoother and keep the customer happy.

FAQ

What is scope change in project management?

Scope change, often referred to as scope creep, is any alteration to the original project scope. It could result from unexpected obstacles, changes in business strategy, new market insights, stakeholder requests, or technological advancements.

How do you manage scope changes in traditional project management?

In traditional project management, a structured change control process is followed to manage scope changes. This involves identifying the change, assessing its impact, deciding whether to approve or reject it, documenting the change, communicating it to stakeholders, and then implementing it.

How are scope changes handled in Agile project management?

Agile methodology embraces change, especially when it adds customer value. Changes are evaluated and prioritized in the product backlog. They are implemented in the next sprint and then reviewed to assess their effectiveness.

How do you document project scope and changes?

Project scope is documented in the project charter, project management plan, scope statement, and Work Breakdown Structure (WBS). Scope changes are documented using a change request form, a change log, updated project management plans and project documents, and a lessons learned report.

Who approves changes in project scope?

Typically, a Change Control Board (CCB) has the responsibility to approve changes in project scope. In Agile projects, the Product Owner, with inputs from the Scrum Master and the development team, approves changes.